Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to Mayna Creative Solutions Agency ("Mayna," "we," "our," or "us").
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.mayna.co (the "Website") or use our services.
By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
1. Information We Collect
1.1 Personal Information You Provide
When you interact with us, you may provide personal information, including but not limited to:
● Contact Information: Name, email address, phone number
● Business Information: Company name, industry, job title
● Billing Information: If you purchase a service, we may collect payment details (processed securely by third-party payment providers)
● Communication Data: Emails, messages, and inquiries sent via our Website
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect:
● Device Information: IP address, browser type, operating system
● Usage Data: Pages visited, time spent on pages, interaction with elements
● Cookies and Tracking Technologies: Used to enhance your experience (see Section 4)
1.3 Information from Third-Party Sources
We may receive additional information from:
● Analytics Providers: Such as Google Analytics, to understand website traffic and behavior
● Advertising Platforms: Such as Google Ads, Meta, and LinkedIn Ads
● Social Media Platforms: If you interact with us via LinkedIn, Instagram, or other social networks
2. How We Use Your Information
We process your data for the following purposes:
● Provide and improve our services
● Respond to inquiries and project requests
● Personalize your experience and optimize website functionality
● Send marketing communications (only if you opt-in, with an option to unsubscribe)
● Protect against fraud, security threats, and unauthorized access
● Comply with legal and regulatory obligations
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it with:
● Service Providers: Hosting providers, payment processors, analytics tools
● Legal Authorities: When required to comply with laws or respond to legal requests
● Business Transfers: If Mayna is acquired, merged, or involved in a sale of assets, your data may be transferred as part of the business
4. Cookies & Tracking Technologies
4.1 What Are Cookies?
Cookies are small text files stored on your device to remember user preferences and track site activity.
4.2 Types of Cookies We Use
● Essential Cookies: Required for website functionality
● Analytics Cookies: Help us analyze site usage and performance
● Marketing Cookies: Used for advertising and retargeting purposes
4.3 Managing Cookies
You can disable cookies in your browser settings. However, this may impact some functionalities of the Website.
5. Data Security & Protection
We implement industry-standard security measures, including:
● SSL encryption to protect data transmission
● Restricted access to personal data, only authorized personnel can access it
● Regular monitoring and risk assessments to prevent unauthorized access or data breaches
While we take reasonable precautions, no online system is 100% secure. Users should also take steps to protect their personal information.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
● Access Your Data: Request a copy of the data we hold about you
● Correct Your Data: Update inaccurate or incomplete information
● Delete Your Data: Request deletion of your personal data, subject to legal limitations
● Restrict Processing: Limit how we use your information
● Opt-Out of Marketing: Unsubscribe from marketing emails at any time
To exercise your rights, contact us at info@mayna.co.
7. International Data Transfers
If you access our Website from outside Oman, your data may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.
8. Third-Party Links & Services
Our Website may contain links to third-party sites. This Privacy Policy does not apply to external websites. We encourage you to review their privacy policies before sharing your data.
9. Retention of Your Information
We retain your personal data for as long as necessary to:
● Provide our services
● Comply with legal obligations
● Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Last Updated" date.
If there are significant changes, we will notify you via email or a website notice.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, you can reach us at:
● Mayna Creative Solutions Agency
● Email: info@mayna.co
● Location: Muscat, Oman